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Shanda,

Thank for the great service and quick response! I received my torsion spring and my garage door is working great again thanks to your website. I would recommend you to anyone for a DIY garage door repair.

Thanks again,

Ron


Guys and Gals,

 

Thanks so much for the new right/left springs for my garage door.  I ordered them on Friday and got them on the following Wednesday.  I watch the installation video over the weekend.  I had a little familiarity with the mechanics of garage door but had never replaced the springs.  The price, customer service, and spring quality all were top notch.  I took my time when loosening/tightening the springs and it still didn’t take me more than two hours to do it without help in the evening of the day I received them.  Thanks a bunch.

 

BDA


Order arrived 12:30 P M today . MY wife and I  installed Garage door springs and door working like new by 2:00 P M thanks for the video help and good service.


Thank You for your help. The .207 was a perfect match to the other spring that was in the garage of a friend of mine. Its very funny that all local repair shops would not sell the spring ,only selling their services. Will be recommending you guys to all I meet. Keep up the great customer service..



I usually don't email a company after using the product or service they sell, but I felt compelled to in this case.  Most of us average Joe's have absolutely no clue about replacing a garage door spring. Left to ourselves, it would be a tedious process finding the correct replacement spring out of the dozens of possibilities.

However, you guys made this a breeze. The instruction regarding spring selection was, with a bit of careful thinking, cut and dried, and if one follows the install video step by step, it's a walk in the park.

Thanks for making this as easy as anything like this could have been.

Darrell Cutshaw

Shanda,

 

First, in response to George about his experience with Garage Door

Parts LLC, I too ended up on their site first. I was all set to order

and went to the checkout. At this point the only payment option was by

using an electronic check. This required me to enter a check number,

routing number and account number. This is something no one should do

on a web site they have never done business with before. You might

want to pass that security tidbit along to your customers. This was

the point at which I bailed out of the order process. Further searching

led me to your site which is where I ordered rollers from.  Second, your

web site has a problem. It appears to be designed with only Windows and

Internet Explorer in mind. It does not display properly in either Safari or Firefox

when using a Mac and OS X. The page is too wide for the browser window and

there are no scroll bars at the bottom to scroll the screen to the right.

Fortunately the only part of the screen that extends to far to the right is the

banner,header at the top. I know this is minor, but it does reflect abit negatively

on an otherwise very positive experience.  Anyway, next summer I plan on replacing

my garage door and will be doing the cables, tracks and pulleys at the same time.

I just had the springs done last month so they are good. I will be looking at your

video with an eye towards adjusting the springs myself this time.

Bill Leeper

 
Shanda,

 

This is the first time I have ordered from your company.  Website is very easy to use and informative.  Spoke to customer rep who was courteous and knowledgeable.  Thank you for the credit.  I will refer all friends and family to your firm, and purchase future parts from you.

 

Scott


Mike ,

I received the replacement torsion spring, fitted it and now all works like a dream.
Thanks for being prompt in correcting the situation.

regards,

Simon T.

 

Garage Door Spring broke EARLY Saturday morning (woke everybody up)! With a very busy week ahead, there was NO time to afford to scheduling and waiting on a repair man. Using your web site and a phone call, the correct spring was identified and ordered that same Saturday. It arrived at my doorstep within three business days...and I installed it myself after returning from a trip the following weekend. It took me about 10min. of "careful" work (and total of 2 hours start/finish -inclusive of a hardware store run for $9 of bar stock). I have no idea how much money I saved. The value in this task being completed on my schedule? PRICELESS!! Thanks again for great product and service!


Dan K.

 

Received the springs and installed them this evening. They worked great.

 

Thank you,

Paul Etner

Mike:

 

           Thanx for your prompt and courteous service.    

                           

                                                                John in Destin, Fl.

Mike

Thank you Again I got the spring My first Time Installing them and It went just like you said it wood Two month ago a spring broke at my parents house,

My father was in the hospital a garage guy came out and charged me $547.00 He was there maybe 45 minuets I thought what a rip off as I paid him with my fathers check, I have a lot of customers that I do all kinds off work for. Now I can add replacement of garage door springs.

Thanks Again Mark Martino  M&M Interiors   

This email is for Mike Foster,

 

Thank you Mike for answering my question about how much the repair work should cost on the garage door at my parents home (spring replacement). You were very helpful and nice. I appreciate it.

Cecilia Saavedra

 
 

Received Garage Springs yesterday. Put them on today (by myself). All I have to do now is put the cables on and set the garage springs. I have to go get the tool to set the  springs. I have never done this before. I am so grateful to you guys. I am so happy I found you. I know my friends will not believe that I got my garage door fixed for only $79.90! One bid I got was $500. and the other was $400. The springs alone were $250. I will keep your e-mail address and tell all what a good company you are.

Regards,
Lewis Simpson

 

I would like to say what a pleasure it was dealing with your company. The quality of the product exceeded by expectations. The shipment was in a quick and timely fashion and your web site was exceptional with information on hold to perform the job. I am pretty handy and with your instructions I had no problem what so ever. This was the first time I did this job and would not hesitate to do it again.

Thank You so Much.

Dan

I ordered a pair of replacement double door springs on a Monday received them on Thursday installed them on Friday.  They were exactly what I ordered and a great price. 

Thanks Guys

That was a piece of cake. The most over hyped dangerous job I have come across.

thanks Jim

I usually don't email a company after using the product or service they sell, but I felt compelled to in this case.

Most of us average Joe's have absolutely no clue about replacing a garage door spring. Left to ourselves, it would be a tedious process finding the correct replacement spring out of the dozens of possibilities, and several of us would be left with a few less eyes or fingers after a less than perfect install job.

However, you guys made this a breeze. The instruction regarding spring selection was, with a bit of careful thinking, cut and dried, and if one follows the install video step by step, it's a walk in the park.

Thanks for making this as easy as anything like this could have been.

Darrell Cutshaw

Lightspring Properties

I am a satisfied customer and wanted to tell you that your step by step instructional video very helpful and actually make me look like a pro instead of the newbie that I am.

Good luck and success on your recent growth in business!

Regards

Clarence Smith